Competent cross-cultural communication is a crucial in our global economy. Understanding the values, attitudes and behaviors of people from various countries is very important in order to know how to do business with them. A simple misunderstanding can ruin or delay work for months.

We are happy to introduce our mentor Karen-Marie Kragelund, expert in cross-cultural and cross-functional transformation and change management with emphasis on transparent communication, team coaching and organisational development.

Masterclass PROGRAM:

1. WHY is it IMPORTANT to consider cultural dimensions in communication?

2. TALKING vs. LISTENING
Verbal and non-verbal communication
What is not being said?
What was actually said?

3. GETTING your message across
Content and purpose
In time and on time
Over-communicate or under-communicate

4. The AUDIENCE
Who are you talking to?
What key needs or interest are you addressing?
How to find the right channel(s)?

5. DO’s and don’ts

6. Q&A